Company Name: Artech Info systems Pvt Ltd
Role: Technical Support -IT Help desk
Role: Technical Support -IT Help desk
Job Description:
* Providing voice
and support to clients internal end users and external commercial account end
users across North America, EMEA & AP. The job will require you tohandle inbound
calls / email / chats regarding technical issues for end users.
* Remote infrastructure support delivery
* Perform problem cause analysis
* Resolve routine customer problem
* Ability to identify opportunity & Implement Process Improvements
* Has technical experience and skills in the areas of problem determination, creativity and analysis.
* Ability to meet a set of desined account agent peoductivity measurement.
* Remote infrastructure support delivery
* Perform problem cause analysis
* Resolve routine customer problem
* Ability to identify opportunity & Implement Process Improvements
* Has technical experience and skills in the areas of problem determination, creativity and analysis.
* Ability to meet a set of desined account agent peoductivity measurement.
Education:
BE / Btech / MCA / MBA / MSc / Bsc/Any Degree
Location:
Cochin,
India.
Salary:
Best in Market
Experience: Freshers
Walk in Date: 30 September 2012
Walk in Vanue:
University
College of Applied Science,
Behind
ChangampuzhaPark,
Edappally,
Cochin
Last Updated Date: September 27, 2012
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